feedback mattersWe call it feedback not complaints because, in Noukhada, we like to aim that we get more compliments than complaints and more strawberries than raspberries.  

Our feedback policy is here g3 – nac feedback policy

If you want to complain or blow a raspberry at us, please let us know by phone (02 558 1889) or email before going public on Social Media, it’s just polite.  As they say, “Face it.  Don’t Facebook it”.  If you do give us feedback it really does help us if you tell us when the good or bad thing happened, which Noukahada staff were involved and what tour or activity it was.  We can then either praise the staff or improve on what went wrong.

We are on TripAdvisor but, whilst they do not have a robust system for verifying reviews, we are not their greatest fans.  This is the feedback that you do not see…

“Just wanted to let you know we all had a great time.  We will definitely recommend you guys to our friends and we will be back soon!  Joni (or Johnny) was an excellent coach, great job! Thank you…” 25 Feb 2020 

“5 stars
We took 15 kids kayaking for my daughters 11th birthday. Dixon had the patience of a saint and was amazing the kids!!!  The kids loved kayaking and the educational talk they but really loved jumping off the pontoon and enjoying the water at the beach when we stopped off for snacks and drinks.   For a birthday party option it’s great value for money and getting children away from screens for 2 hours is brilliant. Would definitely recommend.  9 Nov 2019″

“We did a day activity with them, it was a work related activity, it was very nice and for me as an Emirati I really learned a lot about my own city, am definitely bringing my son next time ! Thank you all there Dale and the guys were very helpful and friendly

“…On behalf of Leeds Production we’d like to extend our gratitude to you and your exceptional team for your support during the filming of Me Mom and UAE at the Eastern Mangroves….Thanks again for your contribution and we look forward to working with you again in future projects.  Warm regards, …”Scriptwriter, Leeds Production”  Sep 2019

“Thank you for an excellent service. Kayak and SUP was paid for in cash this morning as discussed.   Thank you again,  Kind regards, ….” May 2017

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